Privacy Policy
At The Ranko Refrigeration Co., we value your privacy and trust. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, enquire about our refrigeration spare parts, or communicate with us.
Effective Date: August 17, 2026
1. About The Ranko Refrigeration Co.
The Ranko Refrigeration Co. is a supplier of refrigeration and air-conditioning spare parts and related refrigeration products serving businesses across various industries.
Our website provides information about our products, industry applications, and refrigeration solutions, and allows visitors to contact us regarding their requirements.
This Privacy Policy applies to personal information collected through www.theranko.in, our enquiry forms, email communications, telephone communications, and other interactions with us through the website.
2. Information We Collect
When you interact with our website or submit an enquiry, we may collect the following information:
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Full Name
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Company / Organisation Name
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Phone Number
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Email Address
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Industry / Business Sector
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Product or Spare Parts Requirements
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Information provided in your message or enquiry
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Other information you voluntarily provide to us
We may also automatically collect limited technical information when you visit our website, such as:
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IP Address
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Browser and Device Information
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Pages visited
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Website usage information
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Date and time of access
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Cookies and similar technical data
The information collected through our enquiry form is used primarily to understand your requirements and respond to your enquiry.
3. How We Use Your Information
We may use the information we collect to:
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Respond to product and spare-parts enquiries
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Understand your refrigeration requirements
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Provide product information and specifications
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Provide information about product availability
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Prepare quotations where requested
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Communicate with you regarding your enquiry
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Provide information relevant to your industry requirements
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Improve our website and product information
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Analyse website performance and usage
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Maintain website security
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Prevent misuse, fraud, or unauthorised activity
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Maintain appropriate business and enquiry records
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Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes and for the purposes explained in this Privacy Policy.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, analyse website performance, and improve your browsing experience.
Cookies may be used to:
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Understand website traffic and usage
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Improve website performance
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Remember certain preferences
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Identify technical issues
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Support website functionality
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Maintain website security
You can manage or disable cookies through your browser settings. If you disable certain cookies, some website features may not function as intended.
Where third-party analytics or similar technologies are used, those providers may process information according to their own privacy policies.
5. Third-Party Services
We may use third-party technology and business service providers where necessary to operate and maintain our website and communicate with visitors.
These services may include:
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Website hosting providers
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Email and communication services
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Website analytics services
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Website security services
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Website functionality providers
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Other technology or business service providers
We do not claim that every third-party service listed above is used at all times. The services in use may change as our website and business operations develop.
Where third-party providers process personal information on our behalf, we expect them to handle such information in accordance with applicable requirements.
6. Data Sharing & Disclosure
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
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Authorised employees and representatives of The Ranko Refrigeration Co.
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Website hosting and technology providers
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Email and communication providers
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Analytics or security providers
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Professional advisers
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Service providers assisting with legitimate business operations
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Government authorities or law-enforcement agencies where required by law
Information may also be disclosed where necessary to protect our legal rights, property, security, or legitimate business interests.
We only share information where there is a legitimate reason to do so.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no website or method of transmitting information over the Internet can be guaranteed to be completely secure.
While we take reasonable precautions to protect your information, you acknowledge that transmission of information over the Internet carries inherent security risks.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and protecting our legitimate interests.
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and business requirements.
9. Your Rights
Subject to applicable laws, you may have rights relating to your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of personal information where legally permitted
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Withdraw consent where processing is based on consent
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Request information about how your personal information is being processed
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Raise a concern regarding the handling of your personal information
If you wish to exercise an applicable right or raise a privacy-related concern, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
If you provide your contact details through our website, we may contact you regarding:
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Your enquiry
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Refrigeration spare parts
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Product information
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Product availability
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Quotations
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Your business requirements
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Other communications directly related to your enquiry
Where applicable, we may also send information about products or offerings that may be relevant to your business requirements.
You may request that we stop sending non-essential marketing communications by contacting us.
11. Third-Party Websites
Our website may contain links or references to third-party websites, brands, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
If you visit a third-party website through a link on our website, we recommend reviewing that website's privacy policy before providing any personal information.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
Any changes will be published on this page with an updated Effective Date.
We encourage you to review this Privacy Policy periodically.
Contact Information
The Ranko Refrigeration Co.
Address: Shop No. 2 & 3, Suryodaya Complex,
Ranigunj, Secunderabad – 500 003,
Telangana, India
Phone: +91 910 012 3265
Email: therankorefrigeration@gmail.com